“IT’S LIKE A BREATH OF FRESH AIR… I’M BEAMING!”
A big thank you to Mrs Roberts from Llanrwst for her amazing feedback about our Property Maintenance team and Tenant Liaison Officers. It’s wonderful to see the positive impact the team is having on Cartrefi Conwy tenants’ homes and lives on a daily basis, and to know that this high quality, professional service generates income that enables us to create employment and training opportunities for local people. Mrs Roberts said:
“This wet room has honestly changed my life – I was struggling with the bath that was there before, but now I’ve got my independence back and the shower actually helps to relieve my pain.
I wasn’t used to being around people so I was really nervous before the team arrived to start work, but they knew just how to make me feel comfortable. Whenever someone new came they introduced themselves, which helped me to relax. They were lovely and they made me laugh!
My bathroom is more spacious now, which makes it easier for me to move around. It’s like a breath of fresh air and it’s made me feel like I haven’t felt in a long time. I’m beaming!”
Posted on: January 21, 2022