Reception Assistant

Purpose/Summary of Role

To work on reception at Cartrefi Conwy’s head office and Llandudno area office.

Essential skills:
Good communications skills
Friendly and welcoming nature
Various admin tasks

Desirable skills:
Experience of working with the public is desirable.

Description of Tasks

– Provide reception cover
– Greet customers
– Direct enquires as appropriate
– General administration tasks

Reception Assistant – Customer Services

Closing Date: Open-ended

Employment Academy Assistant

Purpose/Summary of Role

To support the running of our weekly jobs café and support individuals to apply for jobs in a friendly, inviting environment. Ensure our jobs wall is kept up to date with local jobs that are within the abilities and interests of the people being supported.

Essential skills:
Able to use computers / laptops / tablets / smartphones, search the internet and use email confidently
Good communication skills
Friendly and welcoming nature
Patient and personable
Good sense of humour
Able to explain technology in a simple, clear way

Description of Tasks

– Provide one to one support to people who are struggling to look for work online: support with job search, accessing application forms
– Book appointments with Employment Academy Employment Support Officer if people require intense CV / application form / interview support
– Research and print local opportunities and keep the jobs wall up to date


Creating Enterprise Employment Academy Assistant

Closing Date: Open-Ended

Digital Support… 2 volunteer vacancies

Closing date: Open-Ended

Administration & Community Support

Purpose/ Summary of Role

To support the Community Involvement team with various administration tasks including data input and assisting with organising community activities.

Work with a mentor to identify and develop administration skills.

Skills You Can Gain From This Role

Organisational skills – helping at events / training sessions
Communication skills – answering the telephone, message taking, oral and written communication
Customer Service Skills – find out what good customer service is
Teamwork – working with the team to support with various administration tasks including minute taking
IT Skills – Excel (data input), Word (posters/letters), Email (communication)
Decision making skills – work on your ability to prioritise workload
Research skills – researching local jobs

Administration & Community Support

Closing Date: Open-Ended