Real People Real Stories

Chris Williams, Groundworker

Wendy Davis, volunteer cleaner

    • Cartrefi Conwy tenant
    • Full time carer to her husband and cares for her grandson

Wendy joined Creating Enterprise as a volunteer Cleaner. Wendy said: “It’s all about looking after a family and everybody else and you forget about yourself, so I was looking online and followed the link from Cartrefi Conwy to Creating Enterprise.

”I have volunteered in the past with Action for Children and Young Carers, but I had stopped to look after my grandson.

“I actually love cleaning, people think I’m mad! I clean Cartrefi Conwy in Abergele and I absolutely love it!”

“I’ve done two courses, first aid which has been great for looking after my family. I’ve also learnt how to get back into work and where to look,” she added.

Matt Frangos-Swindley, Heating and Plumbing team

  • Matt felt that he was always held back in education and missed an opportunity to join the RAF due to  health issues.
  • The dad-of-two faced numerous barriers into employment including an injury in an accident,
    which resulted in the re-construction of a broken arm.
  • Matt is a Creating Enterprise Volunteer and has used the opportunity   to up-skill in the plumbing trade, by joining the Cartrefi Conwy    Heating & Plumbing team.

How has volunteering helped Matt?

  • Matt has been offered a paid Apprenticeship at Cartrefi Conwy and is studying to be a fully qualified plumber at college.

Matt said: “I’ve done a lot of security work, which was not very challenging. I slipped straight through the gaps in education and lost confidence.”
Speaking about his voluntary role at Creating Enterprise, Matt said: “I feel really humble to get this opportunity.”


Listen to Matt speaking at our ‘Thanks a Brunch’ 2018 volunteer appreciation event below.



John Williams, Groundworker. Has secured a job with Brenig Construction, following his Creating Enterprise Employment Academy placement.

  • Cartrefi Conwy tenant
  • Was a stay-at-home dad to his 4 children for more than 2 years.
  • Decided to look for work and joined the Creating Enterprise Employment Academy in 2017. Worked for the Creating Enterprise employment academy on a paid placement as a Brenig Construction Groundworker.
  • Was offered a job by Brenig Construction in 2018.
  • No previous construction experience and has had on-the-job training.

John, who worked on Elmwood, a Colwyn Bay residential building site, during his placement at the Creating Enterprise Employment Academy said: “It’s perfect for me. I’m working full time. My daily job involves anything from installing windows, to fitting pipes.
“I didn’t have any construction experience, but now I’m really enjoying it and have so many new skills,” he added

Liam Mercer – Trainee Painter, Creating Enterprise

Joanne Lloyd –Volunteer Admin Assistant

Joanne had various jobs after leaving college, including running her own business, but an accident made it difficult for her to find work. After 8 years at home she was thinking of returning to work, but wasn’t sure what to do. Joanne found out about volunteering at an Open Day and now spends one day a week volunteering at Creating Enterprise and two days a week updating her skills on a computer course.

“It’s more enjoyable than I expected,” said Joanne. “I was nervous at first but the friendliness and support at Creating Enterprise has been a pleasant surprise. If I’m stuck, it’s not too much trouble to ask anybody.”

Joanne has been getting help from her mentor with the job application process and mock interviews. “I would recommend volunteering, especially if people haven’t been working for a while. You meet new people in a new environment. I feel like I’m more sociable now, I ask questions more. At home, they say I’m more jolly and happier since I started volunteering.”

Craig Palmer – Painter

Craig had little interest at school and came out with no qualifications. When applying for jobs he had no response until he heard about the Employment Academy scheme.

He gained a full time role as a Trainee Painter and now he hopes to continue in this trade in the future. Craig says “The Employment Academy is unique because I earn a wage each month, receive on-the-job training and I’m working toward an NVQ qualification.”


Lenny Mitton, Volunteer Handyperson


Hilary Thomas

  • Cartrefi Conwy tenant
  • Came to Creating Enterprise on a ‘First Steps to Employment’ course, to give her the confidence to get back to work
  • Got support from Creating Enterprise
  • Has got a retail job at H Samuel, Llandudno (following a period of unemployment).

She said: “I found the Creating Enterprise course really rewarding. I feel more confident because I have more knowledge. I did First Steps into Employment.”

“I feel like an updated, better version of myself. I’m happy and confident when dealing with customers in the shop. It’s a lovely job, as customers are very happy as they are buying gifts and jewellery for loved ones,” she added.

Diane Edge

  • Cartrefi Conwy tenant
  • Volunteered in admin at Cartrefi Conwy’s Llandudno site
  • Mum-of-four and grandmother, who was a stay-at-home mum for many years and went back to college to train in business and administration.
  • Has now started a paid job as a ‘Project Administrator’ for Creating Enterprises new employability course, ‘Get Ready… For Employment.’ Diane will be helping others to get jobs.