Wellbeing Volunteer – Telephone Caller
Wellbeing Volunteer – Telephone Caller

Purpose/Summary of Role

To volunteer from home making telephone calls to vulnerable tenants across the Cartrefi Conwy Estate. These calls will ensure that the tenants are safe and well and will help establish if they require further assistance.

Essential: Good communications skills, the ability to complete basic admin. tasks, and a friendly and welcoming nature.

Desirable: Experience of working with the public.

Description of Tasks

– Call tenants at home.

– Establish their status.

– Record any assistance required.

– Log information as required.

Wellbeing Volunteer – Telephone Caller